Support

Keep the show moving.

For troubleshooting, accessibility help, product questions, or privacy requests, contact the HostKit developer by email.

Public support contact

Email HostKit Support

flowstatecoders@gmail.com

Include the HostKit version, iPhone model, iOS version, what you expected, and the steps that produced the issue. Do not send passwords, financial information, or other sensitive personal data.

01 / Sounds

A sound does not play

Open HostKit Settings and confirm Sound is switched on.
Raise the device media volume and try the cue again.
Use the Stop button before retrying a longer theme.
HostKit intentionally uses playback audio, so cues can remain audible when the silent switch is enabled.

02 / Haptics

Haptic feedback is missing

Confirm Haptics is on in HostKit Settings. The iOS Simulator cannot reproduce physical haptics, and device-level accessibility or system settings may affect tactile feedback.

03 / Timer

The timer behaved differently after leaving the app

HostKit recalculates an active timer when the app returns to the foreground. iOS may defer completion sound or haptic feedback until HostKit becomes active because the app does not request background execution or notification permission.

04 / Scoreboard

Scores and team names

Team count, names, and scores are stored locally and should return after relaunch. The one-step Undo action is session-only and is not restored after the app is terminated.

05 / Feature suggestions

A suggestion could not be sent

Suggest a Feature is HostKit’s only connected flow. Confirm the device has a network connection and retry later. The core hosting tools continue to work without internet access.

06 / Privacy requests

Access, correction, or deletion

Email flowstatecoders@gmail.com with the subject “HostKit Privacy Request.” Requests may require verification. See the Privacy Policy for details about identifying a submission.